How long will I have to wait for my order?
Usually 5 working days, however depending upon how high the waves are around the island , it might take a little longer.
What if I don’t receive my order?
The Lovely girls aim to dispatch every order within 2 working days of date you placed the order, and expect 90 % of all orders go out within one working day!
Normal post from the island is 1-3 days and to the UK it’s 2-3 days, Europe 3-5 days and worldwide 5-10 days
What if I want to cancel/ return my order?
You have the right to return your order up to 7 working days following receipt of your goods. Mrs Doyle will of course be devastated but she will of course understand.
You will receive a full refund as well as postage, if applicable, if the charges were levied with your original order ,and it is returned in full.
The order must be returned in a saleable condition and in its original undamaged packaging. We will refund the total price or replace the product. The Return delivery charges will only be refunded in the event of Faulty, damage or incorrect items having been sent to you. This will not affect your statutory rights.
If the returns are for something other than defective products then returns outside this time frame above may be accepted at the sole discretion of Mrs Doyle.
All returns must be sent to: Mrs Doyle‘s tea, 33 Upper Merrion Street, Dublin 2. Ireland
You should inform us if you wish to cancel an older ASAP as Mrs Doyle and her Lovely girls pride themselves in their speedy dispatch, so basically it’s easier to sort this out before your order has left the island.
Availability of Mrs Doyle's Teas and Gifts
Mrs Doyle is hands on at all times and the lovely girls have set up a technology system that automatically acknowledges receipt of your order, however you should keep in mind that acknowledgement of receipt does not constitute acceptance of your offer to purchase the item(s).
Mrs Doyle will endeavor to keep stock of all items on her website, however she cannot guarantee it. Therefore, Mrs Doyle’s lovely girls will acknowledge receipt of your order. Mrs Doyle is not creating a binding obligation to supply the items you have ordered but which she may not have in stock. Also you should note that designs on some accessory items may vary, according to supply.
Mrs Doyle will in the event of unavailability, for whatever reason, advise you of the position as soon as she receives your order and Mrs Doyle’s lovely girls will await your subsequent instructions.
All prices are in Euros or UK Pounds and are inclusive of VAT at the current applicable rate. You should note that there is presently no VAT on loose leaf tea.
How Mrs Doyle accepts payment?
We accept payment in the following ways:
1 By credit card - Mastercard, Visa, etc. (NO charge)
2 By debit card - Switch, Maestro, etc. (NO charge)
Cafes, restaurants, hotels, delis, retail and wholesale
Mrs Doyle is all for supporting cafes, restaurants, hotels, delis. The lovely girls will supply Mrs Doyle’s wholesale specialty teas and tea accessories for foodservice and retail outlets on request. Call Mrs Doyle or one of her Girls and ask for a price list and Mrs Doyle will be pleased to recommend her best sellers.
Trademark and Copyright
All copyright, trademarks and all other intellectual property rights on the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Mrs Doyle’s tea or otherwise used by Mrs Doyle’s Tea as permitted by law.
In accessing Mrs Doyle’s Tea the Website you are agreeing that you will access the content solely for your personal, non-commercial use. None of the contents of Mrs Doyle’s Tea website may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Mrs Doyle’s tea website for personal, non-commercial home use only.
Links to third party platforms and websites
Mrs Doyle’s Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and we are not responsible for the content or availability of any such websites.
Changes to Mrs Doyle's website
Mrs Doyle reserves the right to:
•Change or remove (temporarily or permanently) the website or any part of it without notice.
•Change these Terms and Conditions at any time.
Limitation of liability and disclaimers
Mrs Doyle’s tea makes no warranty that the functionality of the Mrs Doyle’s Tea website will be uninterrupted or error free, that defects will be corrected or that the Mrs Doyle’s Tea website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.